FAQs

Q. Where do we source LilFood’s ingredients?
LilFood is sourced locally and 100% of ingredients are Aussie grown.

Q. Where do we prepare LilFood meals?
We prepare our food in a human-grade kitchen in Brunswick, VIC. Unlike typical pet food companies that outsource their manufacturing, we produces in-house, which means we control every part of our production process.

Q. Is LilFood meats cooked or raw meat?
Raw meat and bones carry bacteria that can make both animals and humans ill and so are not recommended (source RSPCA.org.au). Kangaroos aren’t farmed or raised in controlled farming conditions and can often contain parasites. LilFood cook all meats used on a light heat to make eating safe for your dog(s).

Q. Can I mix LilFood with dry food or other food?
Yes you can! Whilst LilFood will give your dog all the nutrients and vitamins it needs, you can certainly give your dog a mix of wet and dry food for variation.

Q. What vitamins and nutrients are contained in our LilFood products?
Vitamins A, B6 , B12, C, E & K, Iron, riboflavin, choline, thiamine, magnesium, calcium, folate, Omega 3,6&9 and dietary fibres.

Q. Why is it important for your pet to have a balanced diet?

Pets that don't receive the appropriate mixture of proteins, fats, carbohydrates, vitamins, and minerals are more likely to be underweight, have dull coats, dandruff, allergies, or even suffer from heart conditions in extreme cases.

Q. How long will the food last for?

Fresh food lasts for up to 4 days refrigerated. Up to 6 months in the freezer.

Q. What seasonal vegetables are used?
Including but not limited to fresh spinach leaf, kale, peas, celery, green beans, pumpkin, broccoli, carrot, sweet potato, squash, berries and seeds (all subject to availability).

Q. Can I feed Lil Food to my puppy?
Our meals keep up with the liveliest of pups through optimal all natural nutrients and vitamins for a developing dog. As puppies are continually growing, they require changing serving sizes to ensure the healthy development of their muscles, bones and organs. As their weight increases you will need to update the portions to match their changing size and weight.

Serving size & Getting started

Q. How much should I feed my dog?
See the chart below - LilFood feeding guide:

Q. How do I transition my dog to LilFood?
The process generally takes only a few days. Mix your previous food with LilFood and gradually increasing the amount of LilFood. Your dogs tummy will be adjusted to LilFood in no time!

Q. How long will LilFood stay fresh for?
We don’t add any preservatives to LilFood, which means that our food has a limited shelf-life. Frozen, LilFood will keep for up to 6 months. In the fridge, LilFood will last for up to 5 days once defrosted. We recommend storing LilFood in the freezer and moving them to the fridge a day before opening.

Delivery Information

Q. When do we deliver?
We deliver local Merri-bek orders ourselves! If the order is placed before midday, delivery will be within 3-days. We will ask your preferred delivery day at checkout to ensure its convenient for you.

For Greater Melbourne areas we deliver each Wednesday

Q. What if I am not home when it is delivered?
Our delivery box will keep your meals at the right temperature until you get home. Just be sure to pop them into the freezer once you arrive home - Please refer to our Shipping Policy 

Other things

Q. What type of packaging do we use?
We use environmentally eco conscious packaging

Q. What is my dog doesn't like LilFood?
In our experience, even the pickiest of eaters go crazy for LilFood. However, if you’ve given it a good go and your dog is an extremely fussy eater, we will give you your money back!